Below are just a few samples of the many kind words we have received from hospitals, clinics and oncology professionals who have found value in the quality of service we provide:
"I started working with the company in the 1990s. The guys are always professional, they're always responsive and they communicate well. They care about their work and they care about our patients. If the machines are down, they work their hardest and stay all hours to get it back up as fast as possible."
Cornwall Radiation Oncology
"I worked out an agreement with OSI to replace one of my linear accelerators and to put in a CT scanner. The linear accelerator was installed within the projected time, within budget, and we were able to begin using it three to four weeks before I expected. I've maintained a comprehensive service contract on both machines with OSI. And we have not had an entire down day with the linear accelerator, and I don't think we've had any downtime on the CT."
Dr. Chyle, Radiation Oncologist
Kerrville Cancer Center
"We compared OSI with three other vendors. Our decision to go with OSI for both our CT and IMRT was based on the references we checked and recommendations we received. Everybody I talked to — even those that OSI didn't list as references — provided glowing recommendations. And OSI has always come through for us."
Urology Central PA
Camp Hill, PA
"We started working with OSI when the warranties expired on our linear accelerators and CT. The major issue with the OEM was cost, but I also found that not all engineers were aloof and secretive about what they were doing. The OSI engineers are friendly, and will actually talk to you and explain things to you. We're in the middle of our second contract with OSI, and the service and response time have always been great."
Chief Operating Officer & Director of Medical Physics
Shore Point Radiation
"I initially had some reservations about working with OSI, especially with their service people a two-and-a-half hour drive away. OSI responded to our concern by putting a service individual in the D.C. area — I give them kudos for that."
George Washington University Hospital
"We've worked with OSI for six years, and we purchased our machine from them about five years ago. OSI installed it, commissioned it and everything went smoothly — it's a good machine. On the service side, they show up within an hour, they're good communicators and they're thorough — they always pursue any problem through to resolution."
Mercy Fitzgerald Hospital
"We've used OSI for about a year now. They've done a great job in maintaining uptime on some pretty old machines. I believe the accelerator has only been down for thirty minutes during that time, and we've only had one patient miss therapy due to a down machine — which is pretty amazing."
Manager, Radiation Oncology
California Cancer Center